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Uber faces new crisis after massive hack | TheHill

posted onNovember 23, 2017
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Article snippet: Uber is reeling from a new controversy over revelations that the company tried to cover up a massive breach last year in which hackers pilfered information from 57 million of its customers. As a result of the hack, the ride-share company now faces probes from multiple state attorneys general, as well as international regulators in Europe. The concerns are not only limited to the breach itself; the strongest ire is coming from regulators over how Uber handled the cyberattack. The ride-sharing firm initially kept the massive breach a secret, which new CEO Dara Khosrowshahi acknowledges Uber should not have done. More alarmingly, Uber paid the hackers $100,000 in exchange for destroying the files and, according to The New York Times, made the hackers sign nondisclosure agreements to cover up the cyberattack. The development is the latest in a series of scandals for the company that earlier this year forced the resignation of CEO Travis Kalanick. His successor has been left to clean up the mess. “None of this should have happened, and I will not make excuses for it. While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes,” Khosrowshahi wrote in a blog post Tuesday disclosing the breach. “We are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers.” The episode took place late last year when hackers gained access to names, e... Link to the full article to read more

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